EXFO, a telecommunications industry’s analytics experts, have just launched the Nova Adaptive Service Assurance (Nova A|SA), which – according to the company – is the first intelligent automation platform enabling mobile network operators (MNOs) to deliver a reliable, high-quality, fast service experience in a 5G world.
The heart of Nova A|SA is Nova SensAI: a real-time automated assurance solution that acts as the central system for the platform. Nova SensAI uses machine learning to analyze network layers and provide operators with a comprehensive view of service performance. This solution reveals and predicts what were once “invisible” events that impact users.
The right data at the right time
The 5G world, with its connected devices and high-speed internet, is expected to bring 95% of new revenues for operators. And, according to GSMA, there will be five times more connected devices than humans by 2025. These new 5G-powered machines need an effective automation platform to run smoothly.
“The combination of more users, more connections, more apps and more convoluted networks has created a perfect storm of complexity for operators,” said Philippe Morin, EXFO Chief Executive Officer. “By delivering only the right data at the right time, Nova A|SA is a unique intelligent automation platform to provide operators with 100% visibility into user experience and network performance. We’re talking about operations teams being able to resolve issues in minutes rather than days—or preventing them entirely.”
EXFO found that operators are currently 98.7% blind to subscriber-impacting events. 91% of operators say they need service assurance automation to maintain control. And operation teams are stretched to the limit. Nova A|SA aims to solve all of these problems.