T-Mobile hailed as the most reliable 5G network in the US

(Image credit: T-Mobile)

T-Mobile 5G has won another award for its 5G provision, this time for reliability, putting the network ahead of Verizon and AT&T in the US. Global consultancy company, umlaut, who are a world leader in mobile network testing and benchmarking, analysed the three US mobile networks of T-Mobile, Verizon and AT&T with regards to 5G mobile network performance, before crowning T-Mobile as the most reliable.

“Congratulations to T-Mobile for providing the most reliable 5G network in the US. T-Mobile shows a high quality network and also high reliability in all aspects relevant for the 5G user experience. This is especially remarkable in these challenging COVID-19 times,” said Hakan Ekmen, CEO of umlaut Telecommunication.

“Our sights are firmly set on what’s next in 5G”

Neville Ray, T-Mobile

“Time and time again, the independent network benchmarking reports prove there’s one clear leader in 5G, and that’s T-Mobile,” said Neville Ray, President of Technology at T-Mobile. “With the largest, fastest and now most reliable 5G network in the country, our sights are firmly set on what’s next in 5G, while the competition plays catch-up,” he continued.

5G coverage, speed and latency

Umlaut methodology, is acknowledged as the de-facto industry standard in more than 120 countries and using this the results show T-Mobile achieving the highest 5G umlaut score with overall 710 points out of a maximum of 1000. Verizon comes in second overall with 599 points and AT&T third with 569 points. In 5G Reliability, T-Mobile also achieves the strongest score with 630 out of a maximum of 800 points, Verizon follows on the second rank with 492 points, AT&T ranks third with of 479 points.


umlaut total score  (Image credit: umlaut)

The 5G umlaut Score results show the overall 5G user experience in coverage, speed and latency categories. For 5G Reliability, umlaut took the relevant key performance indicators in 5G coverage and 5G speed into account. This consisted of 5G coverage reach – showing in which part of the overall footprint 5G was seen; the 5G connection share – showing how many of a 5G user’s data speed samples included 5G; the DL Speed – showing how many speed samples are good for supporting popular services like basic internet, HD Video and UHD Video.

The umlaut audit report was done through a thorough crowd-based analysis, conducted in September 2020 to February 2021. It’s based on 35 million samples collected from more than 1,300 data collecting applications and 55,500 users capable of 5G.

umlaut reliability score

umlaut reliability score (Image credit: umlaut)

5G for 287 million people

T-Mobile has the largest, fastest and now most reliable of the US's 5G networks. It’s Extended Range 5G covers 287 million people across 1.6 million square miles, which equates to nearly 2.5x the geographic coverage of AT&T and nearly 4x more than Verizon.

With Sprint now part of T-Mobile, the Un-carrier is widening its lead, deploying Ultra Capacity 5G across the US, bringing ultra fast 5G speed to more places than any of the other US carriers. T-Mobile’s Ultra Capacity 5G covers 125 million people and can deliver speeds around 300 Mbps with peaks of 1 Gbps.

Rachael Sharpe

Rachael is a British journalist with 17 years experience in the publishing industry. Since launching www.digitalcameraworld.com, she’s been freelancing, and working for some of the world’s best-loved websites and magazines including T3.com and TechRadar.com and has also had a book, iPad for Photographers, published. A regular contributor at 5Gradar, Rachael is following the 5G market closely. Find out more at www.rachaelsharpe.com